Quotex KYC Verification — Documents & Process
Required Documents
- Document 1: Government-issued photo ID — passport (preferred), national ID card, or driver's license. Must be CURRENT (not expired).
- Document 2: Proof of address — utility bill, bank statement, or government letter issued in last 90 days, showing your name and address
- Document 3: Selfie holding your ID — your face and the ID both clearly visible in same photo, ID readable
- Document 4 (cards only): Card photo with middle 8 digits masked — for verifying you own the card you deposited with
Photo Quality Requirements
- Good lighting — natural daylight is best; avoid shadows and glare
- Sharp focus — every word must be clearly readable; no motion blur
- All four corners visible — don't crop the document edges
- No reflections — angle the document to avoid screen/window glare
- Resolution at least 1024×768 pixels — most phone cameras exceed this easily
- JPG or PNG format, under 10MB per file
- Original color (no black-and-white scans, no filters)
Step-by-Step Upload
- Step 1 — Log into Quotex; go to Profile → Verification
- Step 2 — Click 'Upload ID' → select front of passport/ID → upload
- Step 3 — For two-sided IDs: click 'Upload ID Back' → upload
- Step 4 — Click 'Upload Proof of Address' → upload utility bill or bank statement
- Step 5 — Click 'Upload Selfie' → take a fresh photo holding your ID next to your face
- Step 6 — Click 'Submit for Review'
- Step 7 — Wait 12-24 hours for review during business days
Common Rejection Reasons
| Rejection Reason | Cause | Fix |
|---|---|---|
| Document blurry | Out-of-focus photo | Re-take with steady hands or stand |
| Document expired | Old passport/license | Use current document only |
| Address mismatch | Proof of address shows different address than Quotex profile | Update Quotex profile address OR provide proof matching profile |
| Selfie unclear | Face or ID not clearly visible | Re-take with good lighting, both items clearly visible |
| Name mismatch | Different name on ID vs Quotex profile | Update profile to match ID exactly (full legal name) |
| Document type not accepted | School ID, library card, etc. | Only government-issued photo ID accepted |
| Glare on document | Reflection of light source | Re-take from different angle |
| Cropped document edges | Cut off in photo | Frame so all four corners visible |
Verification Timeline
- Submission to first review: 12-24 hours during business days (Mon-Fri)
- Weekend submissions: review starts Monday morning
- Approval (if everything correct): you receive 'Verified' email immediately after review
- Rejection: email with specific reason; you can re-upload immediately
- Total typical time from first submission to verified: 1-3 business days
- Worst case (multiple rejections): 1-2 weeks
After Verification
Once your account is fully verified: (1) Withdrawals become available; (2) Higher deposit/withdrawal limits unlock; (3) No re-verification needed for the same account (unless suspicious activity triggers AML review later); (4) Account status badge shows 'Verified' in Profile.
KYC FAQ
What if my address has changed since the utility bill?
Update your Quotex profile address FIRST, then submit a utility bill matching the NEW address. Otherwise the system will reject for mismatch between profile and proof of address. Documents must be from the last 90 days at your CURRENT address.
Can I use my mom's utility bill if it's at the same house?
Generally no — the proof of address must be IN YOUR NAME. If utility is in a parent's name, alternatives: bank statement in your name; tax letter in your name; government letter (e.g., voter ID confirmation) in your name. Mortgage/rental agreement in your name also acceptable.
Why does Quotex need my selfie with ID?
Anti-fraud measure — ensures the person uploading the ID is actually the person on the ID (not someone using stolen identity documents). This is standard KYC practice across financial services and required by AML regulations in most jurisdictions.
What if I'm a minor (under 18)?
You cannot legally open or use a Quotex account. The age requirement is 18+ (21+ in some jurisdictions). During KYC, your date of birth on ID is checked. Underage accounts are closed and balances forfeited. Wait until legal age before registering.
Can I use a digital ID (mobile-stored passport)?
No. Quotex requires photo of physical document, not digital screen-grabs. Take a photo of your actual passport/ID with your phone camera.
How long does verification last?
Verification is permanent for the account unless triggers AML re-review (large transactions, unusual patterns, document expiry approaching). If your ID is approaching expiry, Quotex may request a fresh document a few months before. Otherwise, one-time verification is good for the life of the account.
Quotex
Раскрытие: ссылки регистрации на этой странице могут принести нам комиссию без дополнительной платы для вас. Это не влияет на точность нашего контента.