Frequently Asked Questions
Account & Registration
How do I create a Quotex account?
Visit quotex.vg, click 'Sign Up' top-right, enter email/password and country, verify email via the confirmation link. Registration takes ~90 seconds. KYC verification (required before first withdrawal) takes another 5 minutes.
What documents are needed for KYC?
Four documents: government-issued photo ID (passport, national ID, driver's license); proof of address dated within 90 days (bank statement, utility bill); selfie holding your ID; and a card photo (both sides, middle 8 digits obscured) if depositing by card. Submit all at once to avoid delays at withdrawal.
Can I have multiple Quotex accounts?
No. One account per person per residential address. Quotex's AML system detects duplicate accounts by ID, address, and device fingerprint. Multiple-account violations result in closure of all related accounts and forfeiture of balance.
What is the minimum age to trade?
18 years old. Quotex verifies age during KYC by checking ID date of birth. Underage applicants are rejected and any deposits returned to the source method.
Deposits & Funding
What is the minimum deposit on Quotex?
$10 USD or equivalent for most methods. Bank wires require $100 minimum due to bank processing thresholds.
Does Quotex charge deposit fees?
No. Quotex applies a 0% deposit fee on every method. Your only costs are from your payment provider (typically zero for crypto and e-wallets, ~1-2% for some cards).
How fast are deposits credited?
Most methods credit instantly. Cryptocurrency deposits take 1–60 minutes depending on the network confirmation. Bank wires take 1–3 business days.
Can I deposit in my local currency?
Yes. Quotex supports local payment methods in major markets (UPI in India, PIX in Brazil, EasyPaisa in Pakistan, DANA in Indonesia, etc.) crediting in local currency at the daily mid-market rate.
Withdrawals & Payouts
How long does a withdrawal take?
Cryptocurrency: 30 minutes – 24 hours. E-wallets: instant to 4 hours. Bank cards: 3–7 business days. Wire transfers: 1–5 business days plus your bank's processing time.
What is the minimum withdrawal amount?
$10 for most methods. Bank wires require $50 minimum due to bank thresholds.
Can I withdraw to a different account than I deposited from?
Your first withdrawal must return to your deposit source for AML compliance. After the first successful payout, you can add and use any verified withdrawal method.
Why is my withdrawal pending?
Pending status means either KYC is incomplete, an active bonus is being checked, or it's the first withdrawal undergoing source-of-funds verification. Most pending withdrawals clear within 24 hours.
Trading Mechanics
What is the minimum trade size?
$1 across nearly every asset on Quotex. This makes the platform accessible for testing new strategies without significant capital risk.
What payouts can I expect?
OTC synthetic pairs offer up to 95% payouts. Major forex pairs pay 85-92% during peak hours. Cryptocurrencies and stocks range 70-85%. See our Assets guide for full details.
Can I lose more than I stake?
No. Maximum loss per trade is the stake amount. Quotex uses fixed-risk binary options — there is no margin call and no negative balance possibility.
Can I trade on weekends?
Yes — via cryptocurrencies (24/7 markets) and OTC synthetic pairs (Quotex internal pricing available 24/7). Standard forex, stocks, and commodities pause on weekends.
Bonuses & Promo Codes
Can I claim multiple bonuses?
Yes — welcome bonus once, plus tier-based bonuses on every subsequent deposit, plus weekly VIP cashback if eligible. Only one promo code per deposit, however.
What is the wagering requirement?
Standard wagering is 35× the bonus amount. Example: $50 bonus requires $1,750 in trade volume before withdrawal of bonus or its profits. VIP cashback has no wagering requirement.
Can I lose my bonus by withdrawing my deposit?
Yes. Withdrawing any deposited funds while a bonus is active with incomplete wagering automatically forfeits the bonus and any unrealized profits from bonus trading.
Taxes & Reporting
Are trading profits taxable?
Yes, in most jurisdictions. Tax treatment varies by country — typically taxed as income or capital gains at your applicable rate. Quotex does not withhold or report taxes; declaration is your responsibility. Consult a chartered accountant in your country.
Does Quotex provide tax reports?
You can download a CSV of all your deposits, withdrawals, and trades from your dashboard. This is sufficient for most tax filings. Quotex does not generate country-specific tax forms.
Security & Account Safety
Is Quotex safe to use?
Quotex implements TLS 1.3 encryption, bcrypt password hashing, optional 2FA, segregated client funds, and mandatory KYC. Trading itself remains high-risk — use only capital you can afford to lose.
How do I enable 2FA?
Settings → Security → Two-Factor Authentication. Choose authenticator app (Google Authenticator, Authy, Microsoft Authenticator) or SMS. Authenticator app is recommended over SMS for security.
What if my account is hacked?
Immediately contact [email protected] with your account number and any details. Quotex will freeze the account, investigate, and assist with recovery. Enabling 2FA significantly reduces this risk.
Country Availability
Is Quotex available in my country?
Quotex serves 150+ countries. Restricted jurisdictions include the US, Canada, EEA, Hong Kong, Israel, Russia, and sanctioned countries. Check the Terms of Service for the full restricted list.
Can I use a VPN to access Quotex from a restricted country?
No. Using a VPN to bypass geo-restrictions violates Terms of Service and may result in account closure and forfeiture of balance. Quotex's AML system can detect VPN usage.
Ready to start trading on Quotex?
Disclosure: Sign-up links on this page may earn us a commission at no extra cost to you. This does not affect the editorial accuracy of our content — payouts, methods, and platform features are reported as observed.